digital product launch Laurastar IGGI, European launch Overview Laurastar contacted Brandfinity at the end of 2019 with a view to launching a new handheld steamer in 2020. Brandfinity used their expertise on behalf of Laurastar to build global Customer Journeys for...
Salesforce Social Studio & ServiceCloud Sommet Education salesforce social studio salesforce service cloud case management Sommet Education had previously been using salesforce sales cloud and service cloud but wanted to leverage social channels for lead...
Digital transformation Hotela, a Swiss Social Insurance Company. corporate strategy digital transformation design thinking customer journeys search engine optimisation 5 year digital transformation strategy. In 2019, following a workshop held the previous year, Hotela...
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