customer

experience

optimisation agency

customer

experience

optimisation

Transforming customer experiences

Digital marketing agency

Brandfinity is a digital marketing agency founded in 2014, Switzerland. It is a family-owned business driven by a deep passion for digital marketing. Discover more about us. 

Today, we focus on data-driven customer experience optimisation, using data, automation, and paid media to drive measurable growth across digital touchpoints. Please choose the area below that you are most interested in or visit services page.

digital transformation

Digital transformation

We are a trusted business growth partner committed to helping companies navigate in the ever-evolving digital era.

Digital transformation isn’t just about adopting new technologies—it’s about redefining how your business operates, engages customers, and drives growth.

We help organisations integrate cutting-edge digital solutions seamlessly, optimise workflows, and create frictionless, omnichannel experiences that meet evolving customer expectations.

marketing automation agency

Marketing automation

Optimise customer experience with automation, measure marketing tasks and workflows, and deliver personalised and scheduled content to your audience across various digital touchpoints, from email to social media, without manual intervention.

By automating repetitive tasks, businesses can enhance customer engagement, nurture leads, and improve conversion rates, all while gathering valuable insights into campaign performance for continuous optimisation.

crm implementation

CRM

implementation

CRM isn’t just a tool—it’s the foundation of a scalable, customer-centric business. We implement and optimise CRM solutions that streamline sales, enhance marketing, and boost customer retention, ensuring every interaction is data-driven and personalised. With a centralised view of your customers, automated processes, and real-time insights, your teams can focus on what truly matters: building lasting relationships and driving revenue growth.

phygital

Phygital

Businesses should use digital and physical interactions to achieve a true 360-degree customer experience and measure ROI effectively.

Our phygital solutions help brands unify these worlds, ensuring a consistent, data-driven customer journey across every channel.

paid media

Paid media

We don’t just run ads—we craft data-driven paid media strategies that deliver tangible business results. By leveraging advanced targeting, optimisation, and cross-channel integration, we ensure your campaigns reach the right audience at the right time, maximising engagement, conversions, and ROI.

From search and social ads to programmatic and display, we continuously analyse performance, optimise spending, and refine messaging to ensure that paid media works for your business. Stop wasting budget—start driving measurable growth with paid media that works.

data analytics

Data analytics

Data is your most valuable asset—but only if you know how to use it. We help businesses transform raw data into actionable insights, enabling more thoughtful decision-making, optimised marketing performance, and measurable growth.

From customer behaviour analysis to real-time dashboards and predictive analytics, we provide the tools and expertise to uncover hidden opportunities, improve efficiency, and maximise ROI.

With a data-driven strategy, you don’t just react—you stay ahead.

website creation

Website

At Brandfinity, we don’t just build websites—we create high-performing digital experiences designed for growth. Whether you need a brand-new site, ongoing maintenance, or data-driven optimisation, we ensure your website is fast, secure, and conversion-focused.

From seamless UX/UI design to technical enhancements, we help you stay ahead in an ever-evolving digital landscape.

Digital transformation

digital transformation

We are a trusted business growth partner committed to helping companies navigate in the ever-evolving digital era.

Digital transformation isn’t just about adopting new technologies—it’s about redefining how your business operates, engages customers, and drives growth.

We help organisations integrate cutting-edge digital solutions seamlessly, optimise workflows, and create frictionless, omnichannel experiences that meet evolving customer expectations.

Marketing automation

marketing automation

Optimise customer experience with automation, measure marketing tasks and workflows, and deliver personalised and scheduled content to your audience across various digital touchpoints, from email to social media, without manual intervention.

By automating repetitive tasks, businesses can enhance customer engagement, nurture leads, and improve conversion rates, all while gathering valuable insights into campaign performance for continuous optimisation.

CRM implementation

crm implementation

CRM isn’t just a tool—it’s the foundation of a scalable, customer-centric business. We implement and optimise CRM solutions that streamline sales, enhance marketing, and boost customer retention, ensuring every interaction is data-driven and personalised. With a centralised view of your customers, automated processes, and real-time insights, your teams can focus on what truly matters: building lasting relationships and driving revenue growth.

Whether launching a new CRM or optimising an existing one, we help you turn data into measurable business impact.

Paid media

paid media

We don’t just run ads—we craft data-driven paid media strategies that deliver tangible business results. By leveraging advanced targeting, optimisation, and cross-channel integration, we ensure your campaigns reach the right audience at the right time, maximising engagement, conversions, and ROI.

From search and social ads to programmatic and display, we continuously analyse performance, optimise spending, and refine messaging to ensure that paid media works for your business. Stop wasting budget—start driving measurable growth with paid media that works.

Phygital

phygital

Businesses should use digital and physical interactions to achieve a true 360-degree customer experience and measure ROI effectively.

Our phygital solutions help brands unify these worlds, ensuring a consistent, data-driven customer journey across every channel.

Data analytics

data analytics

Data is your most valuable asset—but only if you know how to use it. We help businesses transform raw data into actionable insights, enabling more thoughtful decision-making, optimised marketing performance, and measurable growth.

From customer behaviour analysis to real-time dashboards and predictive analytics, we provide the tools and expertise to uncover hidden opportunities, improve efficiency, and maximize ROI.

With a data-driven strategy, you don’t just react—you stay ahead.

Website

website creation

At Brandfinity, we don’t just build websites—we create high-performing digital experiences designed for growth. Whether you need a brand-new site, ongoing maintenance, or data-driven optimisation, we ensure your website is fast, secure, and conversion-focused.

From seamless UX/UI design to technical enhancements, we help you stay ahead in an ever-evolving digital landscape.

 

Why Brandfinity

What makes us different from other agencies?

Brandfinity is a trusted business growth partner.

We craft personalised customer journeys tailored to your company and audience’s needs. From first touch to loyal advocacy, we optimise every digital interaction to drive engagement, conversions, and long-term growth.

With us, digital marketing isn’t just a campaign—it’s a customised, data-powered journey toward deeper customer relationships and business success.

Our services include creating the strategy for your business needs, recommendations, CRM implementation, data migration, marketing automation, creating journeys and sales pipelines, emailing, search engine optimisation, data analytics, from setting up the account to building custom dashboards, tagging, tracking, advertising, website creation and support, and social media planning based on the best practices. 

Our projects

Heg-fr
triumph - digitalisation
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Our blog

GUIDE – Configure events & conversions | EDUCATION

GUIDE – Configure events & conversions | EDUCATION

FREE GUIDE for EDUCATIONUnified Events & Conversions Management for Education Brandfinity continues to support institutions and proposes establishing uniform standards for higher education institutions in digital marketing analytics.Request free guide to harmonize...

What Is the GA4 Google Tag? Simply Explained and Installed

What Is the GA4 Google Tag? Simply Explained and Installed

What is the Google Tag? To install GA4, should I install the Google Tag ID, the Measurement ID, or both? Should I use one Google Tag for all my Google products, or install separate ones for GA4 and Google Ads??😕 Where can I find my tag ID? What does combining Google...

Customer experience optimisation agency
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