[et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#090A3C” background_enable_image=”off” background_size=”initial” background_position=”top_center” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”|600|||||||” text_text_color=”#004FFF” text_font_size=”30px” header_font=”|600|||||||” header_text_color=”#004fff” custom_margin=”-45px||0px||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”0px||20px||false|false” global_colors_info=”{}” text_font_size_tablet=”30px” text_font_size_phone=”20px” text_font_size_last_edited=”on|phone” text_line_height=”1.8em” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_font_size_tablet=”” text_line_height_tablet=”” global_colors_info=”{}” text_text_color=”#ffffff” text_font_size=”64px” text_font_size_phone=”40px” text_font_size_last_edited=”on|phone” text_line_height=”77px” text_line_height_phone=”60px” text_line_height_last_edited=”on|phone” header_font=”NeurialGrotesk||||||||”]<\/p>\n
Sommet Education<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/brandfinity.ch\/wp-content\/uploads\/2020\/09\/Sommet-Education-1.jpg” background_size=”contain” width=”80%” module_alignment=”center” height=”444px” custom_padding=”||72px|||” global_colors_info=”{}” locked=”off”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_enable_color=”off” min_height=”333px” custom_margin=”||-38px|||” custom_padding=”50px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ custom_padding=”40px||||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text content_tablet=”” content_phone=”<\/p>\n
– Salesforce Social Studio<\/p>\n
– Salesforce Service Cloud<\/p>\n
– Case management<\/p>\n
” content_last_edited=”on|phone” _builder_version=”4.27.4″ text_text_color=”#77839a” text_font_size=”22px” text_line_height=”2em” header_font=”NeurialGrotesk||||||||” min_height=”220px” custom_margin=”|41px||||” custom_margin_tablet=”|0px|||false|false” custom_margin_phone=”|0px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”30px|||||” text_font_size_tablet=”” text_font_size_phone=”24px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”19.7px” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ text_text_color=”#77839a” text_font_size=”20px” text_line_height=”30px” header_font=”NeurialGrotesk||||||||” custom_margin=”|||-1px||” custom_padding=”2px||||false|false” text_font_size_tablet=”” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”28px” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
Sommet Education had previously been using salesforce sales cloud and service cloud but wanted to leverage social channels for lead generation. We subsequently utilised social studio as a social media management, listening and lead generation solution.<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/brandfinity.ch\/wp-content\/uploads\/2020\/09\/social-media.jpg” background_size=”contain” position_origin_r=”top_right” width=”80%” module_alignment=”center” custom_margin=”||-1px|||” custom_padding=”||326px|||” filter_saturate=”70%” filter_brightness=”130%” filter_contrast=”130%” global_colors_info=”{}” locked=”off”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ background_enable_color=”off” min_height=”450px” custom_margin=”||-38px|||” custom_padding=”50px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ custom_padding=”40px||||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_button button_url=”\/contact\/” button_text=”work with us” disabled_on=”off|off|off” _builder_version=”4.16″ custom_button=”on” button_bg_color=”#090a3c” button_border_color=”#090A3C” button_border_radius=”0px” button_font=”–et_global_heading_font|700|||||||” background_layout=”dark” custom_padding=”1vw|3vw|1vw|3vw|true|true” custom_padding_tablet=”2vw|5vw|2vw|5vw|true|true” custom_padding_phone=”3vw|7vw|3vw|7vw|true|true” custom_padding_last_edited=”on|phone” button_text_size_tablet=”2vw” button_text_size_phone=”3vw” button_text_size_last_edited=”on|phone” custom_css_main_element=”border-top-left-radius:0px !important;||” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ text_text_color=”#77839a” text_font_size=”20px” text_line_height=”30px” header_font=”NeurialGrotesk||||||||” custom_margin=”-4px|48px||||” custom_margin_tablet=”|0px|||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”30px|||||” text_font_size_tablet=”” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone” text_line_height_tablet=”” text_line_height_phone=”28px” text_line_height_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n Brandfinity\u00a0 helped Sommet Education to define workflows of publication and moderation,\u00a0listening topics and user rights managements for four institutions around the world. It connected 20 social media accounts and built the workflows within social studio. As a lead generation initiative Brandfinity also managed the connection of salesforce social studio to salesforce service cloud to enable the automated creation of cases based on social media messages on various social media platforms.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Salesforce Social Studio & ServiceCloudSommet Education salesforce social studio salesforce service cloud case management Sommet Education had previously been using salesforce sales cloud and service cloud but wanted to leverage social channels for lead generation. We subsequently utilised social studio as a social media management, listening and lead generation solution. Brandfinity\u00a0 helped Sommet Education to […]<\/p>\n","protected":false},"author":1,"featured_media":29702,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[104,7],"project_tag":[],"class_list":["post-834","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-education-en","project_category-inbound-marketing"],"yoast_head":"\n