{"id":31405,"date":"2023-12-19T21:01:31","date_gmt":"2023-12-19T21:01:31","guid":{"rendered":"https:\/\/brandfinity.ch\/project\/microsoft-dynamics-sales-marketing\/"},"modified":"2025-08-20T13:23:13","modified_gmt":"2025-08-20T13:23:13","slug":"microsoft-dynamics-sales-marketing","status":"publish","type":"project","link":"https:\/\/brandfinity.ch\/en\/project\/microsoft-dynamics-sales-marketing\/","title":{"rendered":"Microsoft Dynamics &#8211; Sales &#038; Marketing"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#090A3C&#8221; background_enable_image=&#8221;off&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_center&#8221; custom_padding=&#8221;||6px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h1>Microsoft Dynamics Sales &#038; Marketing<\/h1>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h1>Microsoft Dynamics Sales &#038; Marketing<\/h1>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#004FFF&#8221; text_font_size=&#8221;24px&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#004fff&#8221; custom_margin=&#8221;-45px||0px||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;20px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Microsoft Dynamics Sales &amp; Marketing<\/h1>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p><span style=%22font-size: 4vw; color: #ffffff;%22>for education<span><\/span><\/span><\/p>\n<p>&#8221; content_phone=&#8221;<span style=%22font-size: 8vw; color: #ffffff;%22>for education<span><\/span><\/span>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;NeurialGrotesk|600|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;49px&#8221; text_line_height=&#8221;77px&#8221; header_font=&#8221;NeurialGrotesk||||||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;49px&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;40px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;60px&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 4vw; color: #ffffff;\">for education<span><\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#ffffff&#8221; min_height=&#8221;400px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||2px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||5px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2><strong>CRM implementation &#8211; Microsoft Dynamics<\/strong><\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2><strong>CRM implementation &#8211; Microsoft Dynamics<\/strong><\/h2>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090A3C&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||44px|||&#8221; custom_padding=&#8221;||0px||false|false&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>CRM implementation &#8211; Microsoft Dynamics<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090A3C&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||0px|||&#8221; custom_padding=&#8221;||0px||false|false&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 20px; color: #77839a;\">As part of a project with the Hautes Ecoles Sp\u00e9cialis\u00e9s de Friborg (HES-SO FR), Brandfinity implemented the Microsoft Dynamics CRM as well as the Marketing Automation module of the Microsoft Dynamics Customer Insights Suite. The Friborg University of Applied Sciences first set up a pilot with the Haute \u00c9cole de Gestion, before rolling out the solution to the other HES-SO FR schools. In this context, Brandfinity has implemented a CRM solution adapted to the world of education including the following key functionalities:<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#ffffff&#8221; min_height=&#8221;400px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;2px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/brandfinity.ch\/wp-content\/uploads\/2023\/12\/520&#215;360-project-photo-Medium-Quality.webp&#8221; alt=&#8221;CRM implementation &#8221; title_text=&#8221;crm implementation&#8221; show_bottom_space=&#8221;off&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; box_shadow_style=&#8221;preset2&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<ul>\n<li><span style=%22font-size: 2vw;%22>Implementation du CRM<\/span><\/li>\n<li><span style=%22font-size: 2vw;%22>Microsoft Dynamics<\/span><\/li>\n<li><span style=%22font-size: 2vw;%22>Management of prospect &#038; opportunity pipelines for certain programs<\/span><\/li>\n<li><span style=%22font-size: 2vw;%22>Management of academic projects, RA&#038;D &#038; mandates<\/span><\/li>\n<li><span style=%22font-size: 2vw;%22>Management of information sessions<\/span><\/li>\n<li><span style=%22font-size: 2vw;%22>Management and monitoring of registrations for continuing education courses for State of Friborg staff<\/span><\/li>\n<\/ul>\n<p>&#8221; content_phone=&#8221;<\/p>\n<ul>\n<li><span style=%22font-size: 14pt;%22>Implementation du CRM<\/span><\/li>\n<li><span style=%22font-size: 14pt;%22>Microsoft Dynamics<\/span><\/li>\n<li><span style=%22font-size: 14pt;%22>Management of prospect &#038; opportunity pipelines for certain programs<\/span><\/li>\n<li><span style=%22font-size: 14pt;%22>Management of academic projects, RA&#038;D &#038; mandates<\/span><\/li>\n<li><span style=%22font-size: 14ptx;%22>Management of information sessions<\/span><\/li>\n<li><span style=%22font-size: 14pt;%22>Management and monitoring of registrations for continuing education courses for State of Friborg staff<\/span><\/li>\n<\/ul>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;8px|||||&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><span style=\"font-size: 20px;\">Implementation du CRM<\/span><\/li>\n<li><span style=\"font-size: 20px;\">Microsoft Dynamics<\/span><\/li>\n<li><span style=\"font-size: 20px;\">Management of prospect &amp; opportunity pipelines for certain programs<\/span><\/li>\n<li><span style=\"font-size: 20px;\">Management of academic projects, RA&amp;D &amp; mandates<\/span><\/li>\n<li><span style=\"font-size: 20px;\">Management of information sessions<\/span><\/li>\n<li><span style=\"font-size: 20px;\">Management and monitoring of registrations for continuing education courses for State of Friborg staff<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.1&#8243; min_height=&#8221;251px&#8221; custom_margin=&#8221;|auto||auto|false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_font_size=&#8221;4vw&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;6vw&#8221; header_font_size_phone=&#8221;8vw&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Marketing Automation implementation<\/strong> <\/h2>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<span style=%22font-size: 2vw; color: #77839a;%22>Brandfinity also implemented the Marketing Automation module and certain flows in Power Automate with the following objectives:<\/span>&#8221; content_phone=&#8221;<span style=%22font-size: 14ptx; color: #77839a;%22>Brandfinity also implemented the Marketing Automation module and certain flows in Power Automate with the following objectives:<\/span>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_font_size=&#8221;4vw&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;6vw&#8221; header_font_size_phone=&#8221;8vw&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 20px; color: #77839a;\">Brandfinity also implemented the Marketing Automation module and certain flows in Power Automate with the following objectives:<\/span>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; min_height=&#8221;335px&#8221; custom_margin=&#8221;|auto||auto|false|false&#8221; custom_padding=&#8221;2px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Automated customer journeys for recruitment for EMBA &amp; MSC BA programs<\/li>\n<li>Contact capture forms, info session registrations and associated email flows<\/li>\n<li>Setting up preference center and double opt-in to comply with the new data protection law<\/li>\n<li>Course registration confirmation flow, reminders, sending participant list to trainers<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/brandfinity.ch\/wp-content\/uploads\/2023\/12\/temoignage-FB-1200&#215;628-px-1024&#215;536.webp&#8221; alt=&#8221;avis crm implementation&#8221; title_text=&#8221;temoignage- FB-1200&#215;628-px&#8221; align=&#8221;center&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||70px||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;13px||5px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090A3C&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>360 degree view<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<span style=%22font-size: 2vw; color: #77839a;%22>This project aims to create a 360-degree view of the relationships that different schools maintain with prospects &#038; students, as well as the economic fabric, but also to enable the evolution of student recruitment models by digitalizing the process.<\/span>&#8221; content_phone=&#8221;<span style=%22font-size: 14ptx; color: #77839a;%22>This project aims to create a 360-degree view of the relationships that different schools maintain with prospects &#038; students, as well as the economic fabric, but also to enable the evolution of student recruitment models by digitalizing the process.<\/span>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_font_size=&#8221;4vw&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;6vw&#8221; header_font_size_phone=&#8221;8vw&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<span style=\"font-size: 20px; color: #77839a;\">This project aims to create a 360-degree view of the relationships that different schools maintain with prospects &amp; students, as well as the economic fabric, but also to enable the evolution of student recruitment models by digitalizing the process.<\/span>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/brandfinity.ch\/en\/contact\/&#8221; button_text=&#8221;Contact us to discuss your project&#8221; button_alignment=&#8221;left&#8221; button_text_tablet=&#8221;Contact us to discuss your project&#8221; button_text_phone=&#8221;Contact us&#8221; button_text_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; custom_button=&#8221;on&#8221; button_bg_color=&#8221;#004FFF&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#090A3C&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;15px||15px||false|false&#8221; custom_padding=&#8221;1vw|3vw|1vw|3vw|true|true&#8221; custom_padding_tablet=&#8221;2vw|5vw|2vw|5vw|true|true&#8221; custom_padding_phone=&#8221;3vw|7vw|3vw|7vw|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;2vw&#8221; button_text_size_phone=&#8221;5vw&#8221; button_text_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text content_tablet=&#8221;<\/p>\n<blockquote>\n<p><em> <span style=%22font-size: 14px; color: #77839a;%22>%22We really appreciated Brandfinity\u2019s ability to translate business needs into functionalities within our CRM and marketing automation, but also to manage the implementation, training, and transformation of processes within schools.%22<\/span><span style=%22color: #77839a; font-size: 14px;%22>The evolutionary maintenance of the CRM was transferred to the HES-SO IT team, with Brandfinity supporting the transition phase and the collection of user needs to extend the use of the CRM to other schools at HES-SO Fribourg.%22<\/span><\/em><\/p>\n<\/blockquote>\n<p><strong><span style=%22font-size: 2vw; color: #77839a;%22>Daniel Plaschy, responsable IT , HES-SO Fribourg<\/span><\/strong><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<blockquote>\n<p> <em> <span style=%22font-size: 14px; color: #77839a;%22>%22We really appreciated Brandfinity\u2019s ability to translate business needs into functionalities within our CRM and marketing automation, but also to manage the implementation, training, and transformation of processes within schools.%22 <\/span><\/em><br \/><em><span style=%22font-size: 14px; color: #77839a;%22>%22The evolutionary maintenance of the CRM was transferred to the HES-SO IT team, with Brandfinity supporting the transition phase and the collection of user needs to extend the use of the CRM to other schools at HES-SO Fribourg%22<\/span> <\/em> <\/p>\n<\/blockquote>\n<p><strong><span style=%22font-size: 14pt; color: #77839a;%22>Daniel Plaschy, responsable IT , HES-SO Fribourg<\/span><\/strong><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#090A3C&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; min_height=&#8221;252px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote>\n<p><em><span style=\"font-size: 14px; color: #77839a;\">&#8220;We really appreciated Brandfinity\u2019s ability to translate business needs into functionalities within our CRM and marketing automation, but also to manage the implementation, training, and transformation of processes within schools.&#8221;<\/span><\/em><br \/><em><span style=\"font-size: 14px; color: #77839a;\">&#8220;The evolutionary maintenance of the CRM was transferred to the HES-SO IT team, with Brandfinity supporting the transition phase and the collection of user needs to extend the use of the CRM to other schools at HES-SO Fribourg.&#8221;<\/span><\/em><\/p>\n<\/blockquote>\n<p><strong><span style=\"font-size: 20px; color: #77839a;\">Daniel Plaschy, responsable IT , HES-SO Fribourg<\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; custom_padding=&#8221;12px||3px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090A3C&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||-1px||false|false&#8221; custom_padding=&#8221;22px||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Other Projects for education<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text content_tablet=&#8221;<\/p>\n<p><span style=%22font-size: 2vw; color: #77839a;%22>We are excited to introduce you to other projects we have carried out in the field of education. Here are some examples of our previous projects:<\/span><span style=%22font-size: 2vw; color: #77839a;%22><a href=%22https:\/\/brandfinity.ch\/en\/education-marketing\/%22 data-et-target-link=%22_blank%22 rel=%22noopener%22><\/a><\/span><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><span style=%22font-size: 14pt; color: #77839a;%22>We are excited to introduce you to other projects we have carried out in the field of education. Here are some examples of our previous projects:<\/span><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 20px; color: #77839a;\">We are excited to introduce you to other projects we have carried out in the field of education. Here are some examples of our previous projects:<\/span><\/p>\n<p>[\/et_pb_text][et_pb_portfolio fullwidth=&#8221;off&#8221; include_categories=&#8221;104&#8243; show_categories=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#004FFF&#8221; title_font_size=&#8221;20px&#8221; title_line_height=&#8221;1em&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;2vw&#8221; title_font_size_phone=&#8221;14pt&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_portfolio][et_pb_text content_tablet=&#8221;<\/p>\n<p><span style=%22font-size: 2vw; color: #77839a;%22>We look forward to guiding you in your digital success in the education sector.<\/span><br \/><span style=%22font-size: 2vw; color: #77839a;%22>Please do not hesitate to contact us if you have any questions or would like to discuss your specific project. Visit the page <a href=%22https:\/\/brandfinity.ch\/en\/education-marketing\/%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>Digital marketing pour Education<\/a><\/span><\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p><span style=%22font-size: 14pt; color: #77839a;%22>We look forward to guiding you in your digital success in the education sector.<\/span><br \/><span style=%22font-size: 14pt; color: #77839a;%22>Please do not hesitate to contact us if you have any questions or would like to discuss your specific project. Visit the page <a href=%22https:\/\/brandfinity.ch\/en\/education-marketing\/%22 data-et-target-link=%22_blank%22 rel=%22noopener%22>Digital marketing pour Education<\/a><\/span><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 20px; color: #77839a;\">We look forward to guiding you in your digital success in the education sector.<\/span><br \/><span style=\"font-size: 20px; color: #77839a;\">Please do not hesitate to contact us if you have any questions or would like to discuss your specific project. Visit the page <a href=\"https:\/\/brandfinity.ch\/en\/education-marketing\/\" target=\"_blank\" rel=\"noopener\">Digital marketing pour Education.<\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1MTczIn19@&#8221; button_text=&#8221;For all projects&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; custom_button=&#8221;on&#8221; button_bg_color=&#8221;#004FFF&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;#090A3C&#8221; button_border_radius=&#8221;0px&#8221; button_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;15px||15px||false|false&#8221; custom_padding=&#8221;1vw|3vw|1vw|3vw|true|true&#8221; custom_padding_tablet=&#8221;2vw|5vw|2vw|5vw|true|true&#8221; custom_padding_phone=&#8221;3vw|7vw|3vw|7vw|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;2vw&#8221; button_text_size_phone=&#8221;5vw&#8221; button_text_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text content_tablet=&#8221;<span style=%22font-size: 2vw; color: #77839a;%22>Access <a href=%22https:\/\/brandfinity.ch\/en\/2024\/04\/23\/ga-configure-events-conversions\/%22>the free guide to optimise your academic analytics<\/a> with GA.<\/span>&#8221; content_phone=&#8221;<\/p>\n<p><span style=%22font-size: 14pt; color: #77839a;%22>Access <a href=%22https:\/\/brandfinity.ch\/en\/2024\/04\/23\/ga-configure-events-conversions\/%22>the free guide to optimise your academic analytics <\/a>with GA.<\/span><\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; header_2_text_color=&#8221;#090a3c&#8221; header_2_font_size=&#8221;4vw&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;2vw&#8221; text_font_size_phone=&#8221;14pt&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 20px; color: #77839a;\"><span style=\"font-size: 20px; color: #77839a;\">Access <a href=\"https:\/\/brandfinity.ch\/en\/2024\/04\/23\/ga-configure-events-conversions\/\">the free guide to optimise your academic analytics <\/a>with GA.<\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft Dynamics Sales &amp; Marketingfor educationCRM implementation &#8211; Microsoft DynamicsAs part of a project with the Hautes Ecoles Sp\u00e9cialis\u00e9s de Friborg (HES-SO FR), Brandfinity implemented the Microsoft Dynamics CRM as well as the Marketing Automation module of the Microsoft Dynamics Customer Insights Suite. The Friborg University of Applied Sciences first set up a pilot with [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":31232,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[6,104,7,61,51],"project_tag":[],"class_list":["post-31405","project","type-project","status-publish","has-post-thumbnail","hentry","project_category-digital-transformation","project_category-education-en","project_category-inbound-marketing","project_category-strategy","project_category-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Microsoft Dynamics - Sales &amp; Marketing | Customer experience optimisation agency<\/title>\n<meta name=\"description\" content=\"Brandfinity has implemented Microsoft Dynamics CRM, the Marketing Automation module of the Microsoft Dynamics Customer Insights Suite.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brandfinity.ch\/en\/project\/microsoft-dynamics-sales-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics - Sales &amp; 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