{"id":234054,"date":"2025-04-01T08:13:01","date_gmt":"2025-04-01T08:13:01","guid":{"rendered":"https:\/\/brandfinity.ch\/?page_id=234054"},"modified":"2025-10-07T08:40:08","modified_gmt":"2025-10-07T08:40:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/brandfinity.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.96)&#8221; background_image=&#8221;https:\/\/brandfinity.ch\/wp-content\/uploads\/2025\/02\/crm-square-Max-Quality-2.webp&#8221; background_blend=&#8221;overlay&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;12px||3px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;20px&#8221; header_font=&#8221;NeurialGrotesk||||||||&#8221; header_text_color=&#8221;#090A3C&#8221; header_font_size=&#8221;38px&#8221; header_2_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; header_2_text_color=&#8221;#090A3C&#8221; header_2_font_size=&#8221;4vw&#8221; custom_padding=&#8221;50px||||false|false&#8221; header_2_text_color_tablet=&#8221;#090A3C&#8221; header_2_text_color_phone=&#8221;#090A3C&#8221; header_2_text_color_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;6vw&#8221; header_2_font_size_phone=&#8221;8vw&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><strong>Frequently Asked Questions<\/strong><\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;36%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<style> <!-- [et_pb_line_break_holder] -->  [id*=\"faq-item\"] {<!-- [et_pb_line_break_holder] -->    cursor: pointer;<!-- [et_pb_line_break_holder] -->  }<!-- [et_pb_line_break_holder] --><\/style>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><script><!-- [et_pb_line_break_holder] -->  jQuery(document).ready(function ($) {<!-- [et_pb_line_break_holder] -->    \/\/ Highlight the first FAQ item on load (optional)<!-- [et_pb_line_break_holder] -->    $('#faq-item-1').addClass('faq-item-active');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    $('[id*=\"faq-item\"]').click(function (event) {<!-- [et_pb_line_break_holder] -->      const itemID = $(this).attr('id');<!-- [et_pb_line_break_holder] -->      const tabID = itemID.replace('item', 'tab');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ Remove previous highlight from all FAQ items<!-- [et_pb_line_break_holder] -->      $('[id*=\"faq-item\"]').removeClass('faq-item-active');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ Highlight the current FAQ item<!-- [et_pb_line_break_holder] -->      $(this).addClass('faq-item-active');<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ Scroll to the corresponding tab content<!-- [et_pb_line_break_holder] -->      const $target = $('#' + tabID);<!-- [et_pb_line_break_holder] -->      if ($target.length) {<!-- [et_pb_line_break_holder] -->        $('html, body').animate({<!-- [et_pb_line_break_holder] -->          scrollTop: $target.offset().top - 100 \/\/ adjust offset if needed<!-- [et_pb_line_break_holder] -->        }, 500);<!-- [et_pb_line_break_holder] -->      }<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->      \/\/ Prevent propagation to avoid affecting FAQ items when interacting with tab content<!-- [et_pb_line_break_holder] -->      event.stopPropagation();<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    \/\/ Prevent click event from affecting the FAQ item when interacting with the content inside the tab<!-- [et_pb_line_break_holder] -->    $('.faq-tab-content').click(function (event) {<!-- [et_pb_line_break_holder] -->      event.stopPropagation();<!-- [et_pb_line_break_holder] -->    });<!-- [et_pb_line_break_holder] -->  });<!-- [et_pb_line_break_holder] --><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_6,1_6,1_6,1_6,1_6,1_6&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; module_class=&#8221;two-per-row-mobile&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1208px&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>CRM solutions<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>CRM<\/h3>\n<h3>solutions<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; module_id=&#8221;faq-item-1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;|1%|||false|false&#8221; custom_margin_tablet=&#8221;||2px||false|false&#8221; custom_margin_phone=&#8221;||2px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;30px|0%|20px|0%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>CRM solutions<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>Marketing Automation<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>Marketing<\/h3>\n<h3>Automation<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; module_id=&#8221;faq-item-2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;1px|1%|||false|false&#8221; custom_padding=&#8221;30px|5%|20px|5%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Marketing Automation<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>Data Analytics<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>Data<\/h3>\n<h3>Analytics<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; module_id=&#8221;faq-item-3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;|1%|||false|false&#8221; custom_padding=&#8221;30px|5%|20px|5%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Data Analytics<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>Custom Dashboard<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>Custom<\/h3>\n<h3>Dashboard<\/h3>\n<p>&#8221; content_last_edited=&#8221;on|tablet&#8221; module_id=&#8221;faq-item-4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;|1%|||false|false&#8221; custom_padding=&#8221;30px|5%|20px|5%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Custom Dashboard<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>Phygital<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>Phygital<\/h3>\n<h4>custom<\/h4>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; module_id=&#8221;faq-item-5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; header_4_text_color=&#8221;#004FFF&#8221; header_4_font_size=&#8221;6px&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;1px|1%|||false|false&#8221; custom_padding=&#8221;30px|5%|20px|5%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Phygital<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h3>SEO<\/h3>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h3>SEO<\/h3>\n<h4>Custom<\/h4>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; module_id=&#8221;faq-item-6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Karla||||||||&#8221; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_3_font_size=&#8221;15px&#8221; header_3_line_height=&#8221;1.1em&#8221; header_4_text_color=&#8221;#004FFF&#8221; header_4_font_size=&#8221;6px&#8221; background_color=&#8221;#004FFF&#8221; width=&#8221;90%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;1px|1%|||false|false&#8221; custom_padding=&#8221;30px|5%|20px|5%|false|true&#8221; header_3_font_size_tablet=&#8221;13px&#8221; header_3_font_size_phone=&#8221;13px&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; custom_css_main_element=&#8221;display: inline-block;||||&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#004FFF&#8221; box_shadow_style=&#8221;preset5&#8243; box_shadow_vertical=&#8221;0px&#8221; box_shadow_spread=&#8221;6px&#8221; box_shadow_color=&#8221;#ffffff&#8221; box_shadow_position=&#8221;inner&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>SEO<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_id=&#8221;faq-tab-1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;93&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;faq-tab-2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;91&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;faq-tab-3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;94&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;faq-tab-4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;92&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;faq-tab-5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;95&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;faq-tab-6&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fmfd_faq_module filter_by_categories=&#8221;on&#8221; group_by_categories=&#8221;on&#8221; categories=&#8221;110&#8243; faqs_per_page=&#8221;22&#8243; icon_set=&#8221;double-chevron&#8221; icon_color_close=&#8221;#004FFF&#8221; question_text_color_open=&#8221;#004FFF&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_question_font_size=&#8221;20px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_fmfd_faq_module][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Services Section Subtitle&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;NeurialGrotesk||||||||&#8221; text_text_color=&#8221;#77839a&#8221; text_font_size=&#8221;14pt&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|300|||||||&#8221; header_2_font=&#8221;|300|||||||&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|22px||||&#8221; animation_direction=&#8221;bottom&#8221; text_text_color_tablet=&#8221;#77839a&#8221; text_text_color_phone=&#8221;#77839a&#8221; text_text_color_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\"><span>Explore our latest projects and trends on <a href=\"https:\/\/brandfinity.ch\/en\/projects\/\" style=\"color: #004fff;\">our projects page<\/a><\/span><span><\/span><\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked QuestionsCRM solutionsMarketing AutomationData AnalyticsCustom DashboardPhygitalSEOExplore our latest projects and trends on our projects page<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-234054","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - Customer experience optimisation agency<\/title>\n<meta name=\"description\" content=\"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/brandfinity.ch\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/brandfinity.ch\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Customer experience optimisation agency\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-07T08:40:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/faq\\\/\",\"name\":\"FAQ - Customer experience optimisation agency\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#website\"},\"datePublished\":\"2025-04-01T08:13:01+00:00\",\"dateModified\":\"2025-10-07T08:40:08+00:00\",\"description\":\"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/brandfinity.ch\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/\",\"name\":\"Customer experience optimisation agency\",\"description\":\"Brandfinity\",\"publisher\":{\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#organization\",\"name\":\"Brandfinity\",\"url\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/brandfinity.ch\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/icon_brandfinity_640px.png\",\"contentUrl\":\"https:\\\/\\\/brandfinity.ch\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/icon_brandfinity_640px.png\",\"width\":640,\"height\":640,\"caption\":\"Brandfinity\"},\"image\":{\"@id\":\"https:\\\/\\\/brandfinity.ch\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"FAQ - Customer experience optimisation agency","description":"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/brandfinity.ch\/en\/faq\/","og_locale":"en_GB","og_type":"article","og_title":"FAQ","og_description":"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.","og_url":"https:\/\/brandfinity.ch\/en\/faq\/","og_site_name":"Customer experience optimisation agency","article_modified_time":"2025-10-07T08:40:08+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["WebPage","FAQPage"],"@id":"https:\/\/brandfinity.ch\/en\/faq\/","url":"https:\/\/brandfinity.ch\/en\/faq\/","name":"FAQ - Customer experience optimisation agency","isPartOf":{"@id":"https:\/\/brandfinity.ch\/en\/#website"},"datePublished":"2025-04-01T08:13:01+00:00","dateModified":"2025-10-07T08:40:08+00:00","description":"FAQ about digital marketing topics, like marketing automation, segmentation, customer journeys, drip campaigns.","breadcrumb":{"@id":"https:\/\/brandfinity.ch\/en\/faq\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/brandfinity.ch\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/brandfinity.ch\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/brandfinity.ch\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/brandfinity.ch\/en\/#website","url":"https:\/\/brandfinity.ch\/en\/","name":"Customer experience optimisation agency","description":"Brandfinity","publisher":{"@id":"https:\/\/brandfinity.ch\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/brandfinity.ch\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/brandfinity.ch\/en\/#organization","name":"Brandfinity","url":"https:\/\/brandfinity.ch\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/brandfinity.ch\/en\/#\/schema\/logo\/image\/","url":"https:\/\/brandfinity.ch\/wp-content\/uploads\/2021\/11\/icon_brandfinity_640px.png","contentUrl":"https:\/\/brandfinity.ch\/wp-content\/uploads\/2021\/11\/icon_brandfinity_640px.png","width":640,"height":640,"caption":"Brandfinity"},"image":{"@id":"https:\/\/brandfinity.ch\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/pages\/234054","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/comments?post=234054"}],"version-history":[{"count":24,"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/pages\/234054\/revisions"}],"predecessor-version":[{"id":237467,"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/pages\/234054\/revisions\/237467"}],"wp:attachment":[{"href":"https:\/\/brandfinity.ch\/en\/wp-json\/wp\/v2\/media?parent=234054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}